Credit Request​
*In order to qualify for a trip fee, your request must meet all of the following criteria*:
  1. The item was purchased by the customer through Amazon (within 90 days of the service date)
 2. You made an unfruitful trip and were unable to complete the service because: 
        a. the item was defective (including damage during shipping or missing parts) OR
        b. the product had not yet been delivered by the estimated delivery date.
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Member (Your Full Name)
Request Details
Request Type (Trip Fee*, Credit Adj, Other)
Did you go to the customer's house/office?
Order ID (found at the bottom of job details)
Submit

Customer no-show is not a vaild reason to receive a trip-fee under the amazon criteria as outlined below.